Campaign-Specific Terms
Cancellation, rescheduling, and refund terms are confirmed in the written proposal or service agreement for each campaign. The signed or approved campaign document controls when its terms differ from this general policy.
Cancellation Requests
Requests should be submitted in writing as soon as possible. A request is not complete until it is acknowledged by Intuned Media Network.
Work Already Completed
Fees for completed creative work, approved formatting, setup, administrative work, reserved placement, advertisements already scheduled, or services already delivered may remain due.
Refund Review
Refund eligibility is reviewed according to the campaign status, work completed, placement reserved, and the final written agreement. Refunds are not automatic and cannot be assumed from a website inquiry alone.
Rescheduling
Rescheduling may be available when screen inventory and campaign timing allow. Additional creative, rush, or administrative charges may apply when requested changes require new work.
Service Interruptions
If a confirmed screen or location experiences a material interruption, Intuned Media Network may provide a reasonable replacement placement, schedule adjustment, or another solution described in the campaign agreement.
Contact
Cancellation requests may be sent to info@intuneddigitalmarking.com.